Comments on: Why Cablevision Sucks

By: P

Tue, 19 Aug 2008 03:14:49 +0000

We feel your pain. Stop over at http://www.cablevisionsucks.com to share in the misery.

By: Phil Foxx

Phil Foxx — Thu, 31 Jul 2008 22:06:40 +0000

Not nearly as bad as your situation, but around 12:30 I noticed that internet, phone and cable had gone out. Okay, I’ll give them a bit to fix it… and by 12:55 I still had nothing, so I called TW.

45 minutes later, and several remote rebooting of the cable box, I’m told, “Oh, we’ve just been informed that there’s an outage in your area.”

Really. You couldn’t have told me that earlier, wasting both my time and your time?

Oh, and since I’m a telecommuter who uses his cable modem connection to connect up to the network at our corporate HQ… that just means I’m stuck trying to catch up after things have gotten fixed.

By: pat

pat — Wed, 30 Jul 2008 20:19:25 +0000

Augie – FIOS is the way to go. FAR better than cable – better internet connection (MUCH faster for me) while being cheaper at the same time. We just moved to a non-FIOS area, and I’m weeping openly over losing it (okay, maybe not openly, but probably a little internal sobbing at least)

They’re a little behind in HD channels, but they’re rapidly catching up (and in NY, they just blew past cable with 100 channels)

By: Troy

Troy — Tue, 29 Jul 2008 20:40:26 +0000

We’ve had much better luck with DirecTV over the last 5+ years and several moves.

By: Rob Postuma

Rob Postuma — Tue, 29 Jul 2008 16:15:35 +0000

just moved recently – and had to deal with my own version of “cablevision sucks” – in this case- it’s real name is VIDEOTRON & is located in Quebec, Canada. Unlike Augie’s case – the guy they sub-contracted to “install” our cable – did arrive on time – though he arrived on time not knowing what the hell to do. His english was non-existent and his french not much better ( in Quebec – french is the primary language – English a close 2nd ) – so we basically had to communicate through awkward half smiles and dumb looks. He left, the cable still wasn’t done – came back 2 hours later to “finish” and then left without a word. Of course – he did a half-ass job and the tv blinked off and on for days. We called the customer service, got treated like we were criminals – and they eventually half-fixed the problem. We called the next day to change our channel selections – and that took 2 weeks and 5 calls to resolve ( the technical solution–unplug the cable 3 times and hook up again!!! ).

Arghhhhhhhhh !!